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Cheque this out: COVID has hastened our shift to fantastic plastic

The days of writing a cheque would appear to be all but over, and even using cash to pay bills is becoming a bit of a novelty.

May 28, 2021, updated May 28, 2021
Australian Banking Association CEO Anna Bligh says the industry had come a long way in winning back Australians' trust. (Photo: AAP Image/Paul Braven)

Australian Banking Association CEO Anna Bligh says the industry had come a long way in winning back Australians' trust. (Photo: AAP Image/Paul Braven)

A new analysis by the Australian Banking Association shows the use of cheques reduced by almost 40 per cent in 2020 and equated for less than 0.3 per cent of all payment transactions for the year.

Instead, the impact of COVID-19 continues to influence payment trends across Australia, with debit cards the clear choice for payment, outweighing second-placed credit cards by almost three times.

The use of cash has also significantly declined.

Debit card use rose 17 per cent in 2020, in comparison to cash withdrawals that fell by 10 per cent in the same period.

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ABA chief executive Anna Bligh said while debit card usage has been increasing over the last decade, it has accelerated as a result of the pandemic.

“Unsurprisingly, particularly due to stores encouraging cashless transactions throughout the pandemic, the use of cash declined … which is another sign of Australia moving closer and closer to a cashless society,” she said.

“Australians love new technology. More and more of us are doing our banking online or through apps and we can expect the use of cash to continue its decline in 2021 and the future.”

During the pandemic, banks issued 325,000 debit cards to customers who had not previously used them to assist with purchases where cash was not an option.

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